The first remote installation at Takara Pac has been done along with distributor T&K Toka.
Not deterred by the travel and social distancing norms in place in Yokohama, Japan, where the MPS customer is located, MPS along with its distributor partner T&K Toka accomplished the first remote installation of its label printing press. The 9+1 colour EFA+ 340 press got installed by well preparing the label converter’s staff by sharing detailed operation manual as well as training them on their existing 8-colour MPS EC 330.
The detailed installation manual with pictures, set of drawings showing details of each device, step-by-step guide and explanation of how to install the press proved handy while the professionals and engineers coordinated each step during the press’ remote installation. MPS System, Asia Pacific Managing Director, Tim Klappe coordinated with Fujii-san, GM at Takara Pac to ensure flawlessly smooth installation.
It is the first remote installation that MPS’ agent in Japan, T&K Toka accomplished. Hyakuno-san, Product Manager at T&K Toka handled the preparation, web conference procedures, installation steps, check list and communication with the customer. The installation was monitored by camera. Every day, specialists from MPS dialed in to monitor the installation and offer guidance where needed. A review meeting was held on a daily basis to understand the progress and identify any steps that required extra attention.
MPS remained connected to the new press through its remote diagnostic system to stay updated with the status of the installation and offer assistance where required. It took all parties involved three weeks to unload, install and run trials on the press before commercial label production began.
The 9+1 color EFA+ 340 press has a rail-mounted flexo print unit and finishing equipment, including a die-cutting unit and matrix rewinder, corona treatment, and laminating unit. The installation is a unique case of carving out way through in times of adversity created by the coronavirus pandemic.
